Business Process Management
Business Process Management and Business Process Redesign services BIZART, are powerful tools to obtain more efficient and effective processes.
BIZART's Business Process Management and Process Redesign services are powerful tools to obtain more efficient and effective processes. Achieve Operational Efficiency and Optimization. Likewise, they provide the bridge to achieve competitive advantages, now as these are dynamic, we recommend a periodic review and monitoring of the processes.
When to carry out a BPM initiative?
- Increase in customer complaints about the product or service
- Increased complexity of procedures and internal activities
- Great differences in process execution, according to different work teams
- Failures to achieve the goals of the organization or area increase
- The organization's operational performance begins to decline
- An organizational restructuring is required
- It is necessary to implement a new operational system or ERP
"Surely there is nothing more wrong than doing with great efficiency what should not be done at all"
Peter Drucker
"We are convinced that reengineering cannot be carried out with small and cautious steps."
Michael Hammer
BPM Project Selection
Among the services related to BPM (Business Process Management), available to our clients, we can name the following:
1. Strategic Diagnosis of Business Processes
- Strategy and Value Chain
- Diagnosis of the Operational Model
- Diagnosis of the Maturity Level of the processes
- Lean Six Sigma Diagnosis
2. Survey of Business Processes
- Documentation of processes in procedures
- Process Capacity Measurement
- Process diagramming – BPMN
- Identification of current costs
- Identification of Risks and Controls
3. Analysis and Re-design of Business Processes
- Identification of short-term improvements
- Re-design of the desired long-term Operational Model
- Alignment with information technologies-ERPs-BPMS
- Alignment with other management systems, ISO-9001-HACCP-BSC
- Development of comprehensive implementation plans
4. Monitoring and Management of Processes
- Implementation of process management office
- Knowledge transfer and Best Practice
- Design of process management indicators
- Automated monitoring of process performance, with IT tools. See solution for process analysis.
5. Update, Implementation of ERP or Customer Management Systems
If you need to implement or update your ERP system, we have extensive experience in analyzing current processes, identifying optimizations and defining requirements for successful implementations.
- Analysis of current critical processes, prioritization.
- Proposals for improvements with a technological focus.
- Definition of implementation requirements for ERP systems or other operational systems.
- Design of process management indicators
BPM Introductory Video and Success Story
Service Advantages:
- Proposals for re-design of high-impact and ROI processes
- We reduce the complexity to be understood by each area (Commercial, Finance, Operations, etc.)
- Methodology tested in more than 20 projects
- Alignment with Information Technologies (ERPs, BPMS)
- Business-oriented solutions and business model
- Multi-industry experience, to provide Best Practices
- Rapid achievement of cost and effectiveness reductions
- Comprehensive vision of the solution (BSC, ISO-9001, best practices, HR, etc.)
Related Team Experience:
- Re-design of processes at Servipag
- Re-design of processes at Banco Ripley
- Re-design of processes in an automotive company
- Re-design of processes at Entel S.A
- Re-design of processes at La Polar S.A
- Survey and re-design in various public institutions (Indap, Treasury, etc.)
Projects
Analyzed processes
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